FutureCalls has signed an agreement with Altitude Software Asia Pacific Pvt Limited to jointly offer

"CLOUD BASED CONTACT CENTER SOLUTIONS"

targeted at SME customers in India and neighboring countries
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Company Overview

Incorporated in 2001, Futurecalls is one of the fast growing IT/ITES Solution Provider with marketing technical support presence across INDIA. We specialize in providing End-to-End IT/ITES Turnkey solutions covering Computing Solutions; Server Solutions; Structured Cabling – Wired (UTP/FIBER) / Wireless Solutions & Implementations; Total LAN/WAN Networking Solutions; Power Solutions; Virtualization Solutions; Network Security Solutions; Facility Management Solutions; Audio/Video Conferencing solution; Access Control Solutions.

Being an ISO 9001:2008 Certified organization, we have our Customer Centric Business process in place to ensure time-bound execution.

Futurecalls Technology Private Limited is incorporated in Aug 2001 in Chennai and has presence in Madurai, Bangalore, Delhi, Mumbai and Singapore.

recognises us with ‘The Futurist 100’ Award at Premier 100.  Read our Story>>
Our Team

    Jaganathan is a Gold Medalist (University First) Engineer with Business Administration Diploma. He has held key positions in Technology Infrastructure Management for more than 28+ years.

    Jaganathan incorporated FutureCalls in the year 2001 and has since handled turnkey infrastructure implementation for various International Call Centers in India. His expertise is primarily in turnkey infrastructure implementation on Build or BO or BOT models. His experience in this category include building turnkey infrastructure for International BPO companies such as AGS Health, Somnia Inc, etc. He has rich experience of consulting and managing complex IT projects including that of OmanTel, Malaysian Airlines, TVS, etc. Jaganathan is in the `IT Advisory Board’ for many companies. Jaganathan is the advisory CIO & CISO of AGS Health, 5000 seater US Healthcare BPO across 9 facilities.

    Prior to this role, Jaganathan was Head of Networking with eFunds International. His significant contribution is building the Call Center infrastructure for eFunds at Mumbai which is one of the early international call center operations in India. He was also instrumental in Technology Transition for major outsourcing projects such as West Teleservices, AMEX, etc.

    Prior to that, Jaganathan was Manager Networking with ANZ Grindlays Bank. He was instrumental in designing and establishing enterprise Voice and Data Networking for ANZ Grindlays Bank.

    Jaganathan is a recipient of CIO-100 award. Jaganathan is the immediate Past President and current Treasurer of CiO klub (www.cioklub.com), Chennai Chapter. He is a prolific speaker in various IT forums including that of DSCI, CiO Klub, ISACA & ICTACT.

    Jaganathan is RABQSA certified ISMS Auditor and Exemplar recognized `ISMS Lead Auditor’. Jaganathan has been selected as `Entrepreneur of the Year-2016’ by Siliconindia magazine.

Providing Technical Solutions for Tomorrow
Give us a chance and we will prove our strength! We will show you the way to Success!

Contact Centre Technology
  • FutureCalls core strength is in Call center technology gained from multitude of projects handled over the years. Our services in this segment ranges from Consulting, Process Re-engineering, Product evaluation, Sizing, Training, Trunkey technical infrastructure and Telecom Audit, Project Management.

Campus Backbone & Enterprise Networking
  • FutureCalls specializes in providing turnkey campus backbone networking including Fiber and Copper Passive infrastructure, LAN, WAN, FireWalls, Servers, Storage, IP Surveillance, Etc. We take care of complete IT Infrastructure requirements of clients.


Technology Management Services
  • Our Onsite technology management services is a proactive IT management instead of a reactive facility management. Our onsite engineers are trained to offer technical solutions for customer requirements proactively apart from providing mission critical support.

Voice & Unified IP
  • FutureCalls specializes in providing enterprise convergence solutions including IP EPABX, Inifiedd Messaging, IP Gateways and IP Phones. Total Customer Satisfaction through Attention to Details, Responsiveness and Technical Excellence.

Testimonials

I would like to take this opportunity to say that the quality of service offered by FutureCalls has been very impressive. The service has been excellent and the people that we have dealt with have been reliable, polite and courteous. I would recommend FutureCalls to others.

Lorraine Todd, Global Service Delivery Manager, Direct Wines

Futurecalls has designed and executed networking, Call Centre solution and Server Installation for us and we are impressed by their commitment, responsiveness and care for customer's concerns. They are a very reliable partners. We would prefer them for our future assignments.

Vasanth Chandrasekhar, CEO, RP Telebuy